Legal
Privacy Policy
What we collect, why, and what we do with it. Last updated September 2026.
What we collect
When you order: your name, phone number, delivery address and, if you give it, your email. When you create an account: your email and a password we never see in plain text. When you subscribe: your email.
Automatically: the pages you visit, roughly where you are (country/city level) and basic device information, used to keep the site working, measure how it's used and see which of our adverts bring people here. See "Cookies and storage" below for what runs only with your consent.
How we use it
To deliver your order and tell you where it is. To send a receipt and order updates. To answer your questions. To email offers only if you've subscribed — every email has an unsubscribe link.
We don't sell your data. We share it only with the companies we need to run the shop: our delivery partners, our payment providers (Safaricom M-Pesa and Pesapal), our hosting and database providers (Vercel and Supabase), our email sender (Resend), and — if you accepted them — Google Analytics and Meta. Some of these store data outside Kenya.
Payments
Card details never touch our servers — they're handled entirely by the payment provider. For M-Pesa we store the phone number you paid from and the transaction reference so we can match your payment to your order.
How long we keep it
Order records stay for 7 years, because tax law requires it. Newsletter subscriptions stay until you unsubscribe. If you ask us to remind you about an unfinished checkout, we keep that saved cart (your name, phone, email and items) for 30 days and then delete it. Account data stays until you ask us to delete the account.
Your rights
Under Kenya's Data Protection Act, 2019 you can ask what we hold about you, correct it, have it deleted, object to how we use it, or ask for a copy. Email support@evafit.co.ke and we'll action it within 14 days, free of charge.
If you're not happy with how we've handled your data, you can complain to the Office of the Data Protection Commissioner (odpc.go.ke).
Contact
EVΛFIT, Nairobi, Kenya. support@evafit.co.ke.
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